Booking Conditions
Deposit : A minimum deposit of 50% of the total tariff is required to confirm a booking. If the booking is made 30 days or less before commencement of the holiday, the full tariff is required to effect confirmation.
Final Payment : Full and final payment for the holiday booking is required at least 30 days prior to the commencement of the holiday. If the outstanding balance has not been received by the due date, the Owner reserves the right to cancel the booking without notice and the guest will forfeit the deposit as per our cancellation policy.
Size of Party : The number of guests occupying the property for the holiday must not exceed the number specified on the Booking Form. If for any reason there is a change to the number of guests occupying the property, the Owner must be informed immediately. If approval is given for a change in the number of guests, an additional charge will be payable for each extra guest. Guests are not permitted to host parties or functions while staying at the holiday property.
Check In/Check Out Times : Unless arranged in advance with the Owner, Check-In Time is 2 PM and Check-Out Time is 10:00 AM. During the low season, these times can very often be flexible. All requests for varying check in/out times will be accommodated wherever possible. Late departure without prior approval may result in an additional charge.
Access Code : The property has a digital key lock. Access Code will be provided 7 days prior to commencement of the holiday.
Linen & Towels : The accommodation includes the supply of all linen. This includes pillows, continental quilts or doonas, bed sheets, blankets, bath towels & bath mats and tea towels. The supply of bed linen and bath towels is always included in the price. Beach towels are not included.
Dogs & Pets : No dogs or pets are allowed.
Smoking : No smoking indoors.
Cancellations :

Reservations cancelled 28 or more days prior to arrival shall receive a full refund less an administrative fee of $25.

Reservations cancelled within 14 – 27 days prior to arrival shall receive a refund of 50% unless the accommodation is re-booked in which case a full refund less an administrative fee of $25.

Cancellation with less than 14 days notice will not be refunded unless the accommodation is rebooked in which case a full refund less an administrative fee of $25.

We highly recommend that cancellation insurance is taken out to safeguard your investment in your holiday.

Unused Services : Where the guest choses to cut short their stay or reduce the number of guests in the booking, a refund, credit or transfer is not available for any unused portion of the booking.
Guest Responsbility : Guests are expected to look after and take all reasonable care of the property and all the furnishings and equipment included in the property and to observe the “No Smoking Inside” requirement for the duration of the holiday. Guests are expected to be considerate to neighbouring properties and not give cause for complaint due to excessive noise or unsociable behaviour. Any faults, damage or breakages must be reported to the owner as soon as possible. Guests will be liable for any breakages or damages caused to the property during the guest’s holiday occupation and all costs of repair and replacement shall be payable upon demand to the Owner. It is the responsibility of the guests to ensure all doors and windows are securely locked and that the property is left in a clean and tidy state at the end of the holiday. This means that guests must wash & put away crockery, glassware & cooking utensils; remove all foodstuff from the refrigerator; properly dispose of rubbish in bins provided; sweep up excess dirt and sand on the floors. In the event that cleaning of the house exceeds the cleaning time allowance specified in the final confirmation, the guest will be charged for excess cleaning at the rate of $40.00 per hour and this amount will be payable upon demand from the Owner.